Privacy Policy

At jitben Your Privacy
Our Top priority

Every piece of information you share with jitben is protected to the highest standard. Learn what data we collect, why we collect it, and how we keep it safe — all explained clearly here.

Last Updated: January 2026
Privacy Policy at a Glance
All data secured with SSL encryption
Your data is never sold to third parties
You have the right to access and delete your information
Full Transparency on Cookie Use
KYC data retained as required by law
You can opt out of marketing communications at any time
Pillars of Protection
Your Committed to your privacy jitben

Discover the core principles behind jitben's Privacy Policy — transparent, straightforward, and trustworthy.

End-to-End Encryption
All your personal data and financial transactions are secured with 256-bit SSL encryption. No unsecured connections to our servers are possible.
256-bit SSL Active
No sale of data
jitben never sells your personal data to third parties. Only the minimum information necessary for service operations is used.
Zero Data Selling
Minimal Data Collection
We only collect the data we actually need to keep our services running. No unnecessary data is ever stored.
Minimal Data Collection
Control Over Your Information
You can view, update, or delete your stored data at any time. Your data belongs to you.
Full Control
Transparent Cookie Policy
We are fully transparent about what cookies we use and why. You can adjust your cookie settings at any time.
Transparent cookie management
Marketing Opt-Out
You can opt out of promotional messages and emails at any time. We respect your preferences.
Easy Opt-Out

By registering with or using jitben, you agree to this Privacy Policy. We take your privacy seriously and are committed to keeping all your information secure.

01
Scope & applicability

Jitben is a trusted online betting platform in Bangladesh. We believe that protecting our users' personal information is a fundamental right — and our responsibility. This Privacy Policy applies to all jitben services, including our website, mobile app, and every other digital channel we operate.

This policy explains what information we collect, why we collect it, how we use it, and the steps we take to keep your data safe. By creating an account with jitben, you are considered to have read and agreed to this Privacy Policy.

Who This Policy Applies To

  • All registered members of jitben
  • Anyone who visits the jitben website or app
  • Anyone who contacts customer support
  • Anyone using any jitben service

This privacy policy is an integral part of jitben's Terms & Conditions. Failure to comply with the privacy policy may result in restricted access to account services.

02
What Information We Collect

Jitben only collects data necessary for operating its services. Full details are provided below:

Identity Information

  • Full name (as per national ID)
  • Date of Birth & Age
  • National ID or passport number (for KYC verification)
  • Current Address

Contact Information

  • Mobile Number
  • Email Address

Financial Information

  • Mobile banking number (bKash, Nagad, Rocket, etc.)
  • Bank account details (where applicable)
  • Transaction History

Technical Information

  • IP address & device identifier
  • Browser type and operating system
  • Login time & session data
  • Gaming history & betting data
Data type Reason for collection Mandatory?
Full Name & Identity Account creation & KYC Yes
Mobile / Email Contact & Verification Yes
Payment information Deposits & Withdrawals Yes
IP & device information Security & Fraud Prevention Automatic
Gaming history Service Improvement & Responsible Gaming Automatic
03
How we collect your data

Jitben collects information through the following methods:

Directly from you

During registration, KYC verification, payment processing, and when contacting customer support, you provide information directly to us. This data is collected with your consent.

Automatically

When you use the jitben website or app, certain technical information is collected automatically — such as your IP address, browser details, and page visit timestamps. This data is used primarily for security purposes and to improve our service quality.

Via third parties

A limited amount of data may be shared with payment gateways or KYC verification providers. Each of these parties maintains its own privacy policy.

We never collect your data without your knowledge or consent. All data collection is transparent and purpose-driven.

04
Purpose of data use

Jitben uses collected data solely for specific, defined purposes. Full details are outlined below:

  1. Account Management: To create your account, manage logins, and ensure account security.
  2. Identity Verification (KYC): To meet legal obligations related to age verification and anti-money laundering (AML) compliance.
  3. Financial Transactions: For processing deposits, withdrawals, and payments.
  4. Customer Support: To resolve your issues quickly.
  5. Service improvement: To analyse data and improve your experience.
  6. Promotions & Bonuses: To send you personalised offers (only with your consent).
  7. Fraud Prevention: To detect and block suspicious activity.
  8. Legal Compliance: To comply with applicable laws and regulations.

jitben never sells your data to advertisers or third parties. Any use of your information is strictly limited and purpose-driven.

05
Data Sharing Policy

Jitben does not share your personal information with third parties — with the following limited exceptions:

Service Operation Partners

Only the minimum necessary data is shared with select technology partners for payment processing, KYC verification, and cybersecurity services. All such partners are bound by strict confidentiality agreements.

Legal Obligations

Information may be disclosed in response to a court order, government directive, or lawful request from a law enforcement authority. In such cases, we always share the minimum necessary information.

Business Changes

In the event of a merger or acquisition involving jitben, users will be notified in advance and the same privacy standards will be maintained.

jitben never sells or transfers your personal information to third parties for marketing or advertising purposes.

06
Data retention period

Jitben does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

Data type Retention Period Purpose
Account Information For as long as your account remains active Service Operations
KYC documents 5 years after account closure Legal Obligations
Transaction Records Up to 7 years Financial Regulations
Technical logs 90 days Security Monitoring
Marketing Information Until opt-out Based on your preferences

Once the retention period expires, data is securely deleted or anonymised.

07
Cookies & Tracking Technologies

Jitben uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored on your device.

Types of cookies we use

  • Essential cookies: For login sessions and security — the site cannot function without these.
  • Functional Cookies: To remember your preferences such as language and settings.
  • Analytics Cookies: To understand which parts of the site are used most.
  • Security cookies: To prevent fraud and unauthorized access.

Cookie Control

You can disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.

jitben does not use any third-party advertising or tracking cookies. Our cookies are used solely to ensure the quality of our services.

08
Your Rights

Every jitben user has the following rights regarding their personal data:

Right to access
You have the right to know what information we hold about you.
Right to rectification
You can request corrections to any inaccurate or incomplete information.
Right to erasure
You may request deletion of your data, unless we are required by law to retain it.
Right to Restrict Processing
You can request that we restrict how we use your data for specific purposes.
Data Portability
The right to receive a copy of the data we hold about you.
Right to opt out of marketing
You can stop receiving promotional communications at any time.

To exercise any of these rights, contact our support team. We will respond within 30 days.

09
Security Settings

Jitben follows the highest industry security standards to protect your data. Our security framework operates across the following layers:

Technical Security

  • 256-bit SSL/TLS encryption — applied to all data transfers
  • AES-256 encryption — for data at rest
  • Two-Factor Authentication (2FA)
  • Real-time threat detection system
  • Automatic Session Timeout

Organisational Security

  • Restricted staff access — only authorized personnel can view data
  • Regular Security Audits & Penetration Testing
  • Mandatory privacy training for all staff
  • Notification within 72 hours in the event of a data breach

In the event of a data breach, jitben will notify you promptly and take all necessary protective measures.

10
Children's Privacy

Jitben strictly does not serve anyone under the age of 18 and does not knowingly collect any information from minors.

Age verification is mandatory at registration. If a user registers with a false age and is later found to be under 18, their account will be immediately closed and all associated data will be deleted.

If you believe a minor is using jitben, please notify our support team immediately.

11
Privacy policy updates

Jitben may update this privacy policy as needed. We will notify you via your registered email or mobile number before any significant changes take effect.

  • Minor updates: reflected on this page only.
  • Major changes: Notification will be sent by email and on-site at least 30 days before taking effect.
  • Emergency Changes: May take effect immediately for legal or security reasons.

Continued use of jitben after any changes takes effect means you accept the updated policy. The date of each update will be noted at the top of this page.

12
Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. jitben's data protection team is always here to help.

Email
support@jitben.bet
Live Chat
Active 24/7

We typically respond within 24–48 hours. For urgent matters, please reach us via live chat.

Safe & Trusted
Your information is secure,
Join jitben now

Your privacy is protected to the highest standard at jitben. Register with confidence and enjoy the best betting experience in Bangladesh.

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