Terms & Conditions

Jitben's Terms & Conditions
Before You Begin Good to Know

Please read these Terms & Conditions carefully before creating an account or using any service on jitben. Everything is explained in plain language — no hidden clauses.

Last Updated: January 2026
Quick Summary
Must be 18 or older
One Person, One Account
Bonus Terms Clearly Stated
Providing accurate information is mandatory
Account Closure for Fraudulent Activity
Minimum withdrawal ৳500
Key Highlights
Terms Important Aspects

Key highlights to know before reading the full terms

Account Eligibility
You must be 18 years of age or older to use jitben. Each individual may only open one account and must register with accurate information .
Age Verification Required
Bonuses & Promotions
Each bonus offer has its own wagering requirements — please read the terms carefully before accepting any bonus. Attempting to claim bonuses using multiple accounts or false information will result in account closure.
Transparent Terms
Payments & Withdrawals
The minimum deposit is ৳200 and the minimum withdrawal is ৳500. KYC verification must be completed before withdrawing. Withdrawals must be returned via the same method used to deposit — no exceptions.
Fast Processing
Account Security
Keep your password and login details confidential. Account sharing is strictly prohibited. If suspicious activity is detected, jitben reserves the right to suspend the account immediately.
Maximum Security
Responsible Gaming
jitben takes responsible gaming seriously. Deposit limits, self-exclusion, and cooling-off period options are all available. If you need help, contact support right away.
Player Protection
Dispute Resolution
For any dispute or complaint, contact jitben customer support first. If the matter is not resolved within 72 hours, independent third-party resolution is available.
Fair Process

By creating an account or using any service on jitben, you are considered to have accepted all of the following terms and conditions. Please read each section carefully.

01
General Terms & Acceptance

These Terms & Conditions constitute a legal agreement between jitben (referred to as "Platform", "we", or "jitben") and its users ("you", "member", or "player"). By using the jitben website or app, you confirm that you have read and agreed to these terms in full.

Scope of Application

These terms and conditions apply to all jitben services — including Sports Betting, Live Casino, slots, promotions and bonuses, and all other offerings. Specific services may have additional special terms that apply alongside these general terms.

Eligibility

  • You must be at least 18 years of age.
  • Online gaming is not legally prohibited in your area of residence.
  • You are using jitben voluntarily and for entertainment purposes.
  • You have not previously been banned from jitben for any reason.

jitben reserves the right to verify eligibility at any time. Registering with false information will result in account termination and deposited funds may be forfeited.

02
Account Registration & Verification

To register on jitben, you must provide accurate and complete information. All details submitted during registration must be your own and truthful.

What You Need to Provide at Registration

  • Full legal name (as shown on your National ID)
  • Valid mobile number or email address
  • Accurate date of birth (for age verification)
  • Active Payment Method Details

Account Restrictions

Each individual may only operate one account. Any attempt to open multiple accounts using the same IP address, device, payment method, or identity document will result in all accounts being closed and all bonuses forfeited.

KYC Verification

To make a withdrawal, you must complete KYC (Know Your Customer) verification. This requires submitting one of the following documents:

  • National ID (NID)
  • Passport
  • Driving License

KYC verification is typically completed within 24 to 48 hours. Withdrawals may be placed on hold until verification is complete.

03
Deposit & Withdrawal Rules

All members are required to follow the clearly defined transaction rules on jitben. Please refer to the table below for applicable limits:

Transaction Type Minimum Amount Maximum Amount (Daily) Processing Time
Deposit ৳200 ৳5,00,000 Instant
Withdraw ৳500 ৳2,00,000 5 minutes on average

Payment Methods

Jitben supports the following payment methods — bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawals must be made through the same method used for the original deposit.

Withdrawal Process

  • KYC verification must be completed on your account before you can make a withdrawal.
  • Withdrawals are not permitted until the wagering requirement on bonus money has been met.
  • If suspicious transactions are detected, jitben may place a hold on withdrawals until verification is complete.
  • Multiple withdrawal requests can be submitted in a single day, provided they stay within the daily limit.

jitben does not charge any additional fees on transactions. However, your bank or mobile banking service may apply their own charges — this is entirely subject to their own policies.

04
Bonus & Promotion Terms

Jitben offers a variety of bonuses and promotions. Reading the specific terms of each offer before accepting is mandatory. General bonus terms are outlined below:

Welcome Bonus

New members can receive a Welcome Bonus of up to 200% on their first deposit. A minimum deposit of ৳500 is required to qualify. The wagering requirement for the Welcome Bonus is 20x the total bonus amount.

General Bonus Rules

  • Each promotion can only be used once, unless stated otherwise.
  • Bonus funds cannot be withdrawn directly — wagering must be completed first.
  • Multiple bonuses cannot be active at the same time unless explicitly permitted.
  • Any bonus offer not used before its expiry date will be automatically forfeited.
  • Any attempt to obtain bonuses through fraud or manipulation will result in permanent account closure.

Cashback & Reload Bonus

Weekly cashback and reload bonuses are available for regular players. These bonuses typically come with lower wagering requirements. To learn more, Bonus Page See.

jitben reserves the right to modify, suspend, or cancel any bonus offer at any time. Always check the latest terms before claiming a bonus.

05
Betting Rules & Gaming Terms

The following rules apply when placing bets on jitben. All game outcomes are governed by an RNG (Random Number Generator) and verified by independent third-party auditing bodies.

Reasons for Bet Cancellation

  • If a game or event is interrupted mid-way due to a technical issue
  • If a bet is accepted based on incorrect odds or erroneous information
  • If the player has insufficient balance in their account
  • Due to a system error or data feed issue

Disputed Bets

Any dispute regarding a bet outcome must be reported to jitben's customer support. jitben's decision will be considered final, though players have the option to appeal to an independent referee panel.

Maximum Win Limit

The maximum winnings from a single bet or game session may be capped. This limit can vary by game and is stated on the relevant game page.

06
Prohibited Activities

The following activities are strictly prohibited on jitben. Violations will result in permanent account closure and all funds may be forfeited.

  1. Operating Multiple Accounts — If one person holds multiple accounts, all will be cancelled.
  2. Bonus Abuse — Using bonuses to circumvent wagering requirements.
  3. Money Laundering — Using jitben for the purpose of money laundering.
  4. Account Sharing — Allowing others to access or use your account.
  5. Software Manipulation — Using bots, scripts, or automation tools.
  6. False Information — Providing a false identity during registration or KYC.
  7. Exploiting System Vulnerabilities — Intentionally exploiting any bug or technical glitch on the platform.

jitben reserves the right to notify relevant authorities if deemed necessary. All information related to suspicious activity is recorded and retained.

07
Responsible Gaming Policy

Jitben firmly believes that betting is entertainment, not an addiction. We want every player to enjoy the experience responsibly and within their limits. To that end, we offer a range of responsible gaming features.

Protective Features

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Loss Limit: Set a cap on how much you can lose within a given period.
  • Session Limit: Set a time limit on how long you play in a single session.
  • Cooling-Off Period: Take a break for anywhere between 24 hours and 6 weeks.
  • Self-Exclusion: Close your account for anywhere from 6 months to permanently.

To learn more, visit our Responsible Play View the page.

08
Privacy & Data Protection

Jitben takes the protection of your personal data seriously. All information provided on our platform is secured using SSL encryption technology.

Purpose of Data Use

  • Account Management & Identity Verification
  • Financial Transaction Processing
  • Providing relevant promotions and bonus offers
  • Customer Service Improvement
  • Fraud & Manipulation Prevention

We do not sell your information to third parties. However, we may be required to share data with relevant authorities if legally obligated. For more details, please see our Privacy Policy Read.

09
Account Suspension & Closure

Jitben may suspend or permanently close an account without notice under the following circumstances:

  • For violating the terms and conditions
  • For providing false or incomplete information
  • If suspicious financial activity is detected
  • If evidence of managing multiple accounts is found
  • If KYC Verification Fails

Voluntary Account Closure

To close your account, contact customer support. Make sure to withdraw all valid balances before closing. Once closed, any active bonuses and pending wagers will be cancelled.

Your legitimate balance will remain safe if your account is suspended. It will be returned once verification is complete or the issue is resolved.

10
Dispute Resolution Process

Jitben is committed to resolving all disputes promptly and fairly. If you encounter an issue, please follow the steps below:

  1. Step One: Contact customer support directly — issues will be resolved within 72 hours.
  2. Step Two: If unresolved, the issue will be escalated to management — this may take an additional 96 hours.
  3. Step Three: Resolution through an independent third-party mediator.

The relevant account and balance will be preserved during dispute resolution. If you do not accept jitben's final decision, the option to pursue legal remedies remains available.

11
Right to Amend Terms

Jitben reserves the right to modify, add to, or amend these terms and conditions at any time. Members will be notified in advance of any significant changes via their registered email or mobile number.

How Changes Take Effect

  • General changes: effective 7 days after publication.
  • Important Changes: Take effect 30 days after publication.
  • Emergency changes (legal or security-related): effective immediately.

If you continue using jitben after any changes take effect, it will be considered that you have accepted the updated terms.

12
Contact & Support

If you have any questions about our terms and conditions, feel free to reach out. jitben's customer support team is available 24/7, every day of the week.

Email
support@jitben.bet
Live Chat
Active 24/7
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